Henry's Blog

Improving Quality of Care by Increasing Joy at Work in the NHS

Happy’s aim is that staff find joy in at least 80% of their work. So Henry was delighted to find that an NHS Trust, indeed the one Happy’s HQ is based within, has come to the same conclusion and sees Joy in Work as a key driver for improving quality.

The Time for Freedom at Work is Now

“We believe the time for freedom at work is now,” says Traci Fenton, Founder and CEO of WorldBlu. WorldBlu’s research shows that freedom-centered workplaces have healthier bottom-line growth and are more resilient. Henry spoke to Traci to learn more.

The Happy Challenge: Make no Decisions for 3 Months

Managers: Will you take the Happy challenge and make no decisions for three months? Here, Henry explains what happened when he took our ‘no decisions’ challenge and why you should do it too.

What Would it be Like to Deal With People in a Human Way?

“The idea is to make our onboarding process human-centred, not HR-centred.” Tracey Waters explains how she was inspired by Agile Methodology and Design Thinking principles to improve Sky’s on-boarding experience, in this interview with Henry Stewart.

And the Venue for HW19 is….

We are excited to announce that the 2019 Happy Workplaces Conference on 13th June will be held at the Light, Friends House.

Inverting Hierarchy Within a Healthcare Social Enterprise

Healthcare is seen as being quite traditional – but at First Community Health and Care, they have created an inverted hierarchy and have extraordinary staff engagement and patient satisfaction scores. Henry speaks to Chief Nurse, Liz Mouland, to find out how they did it.

Let’s Create Happy, Productive Social Enterprises

We are looking forward to our next event on Thursday 20th September, held at Happy’s training centre – Creating Happy, Productive Social Enterprises.

11 Takeaways From the 2018 Happy Workplaces Conference

In June, Happy hosted our annual Happy Workplaces Conference in London. Here are the top 11 takeaways from the attendees on the day.

How John Lewis Puts the Happiness of its Staff at the Core of its Business

For Sarah Gillard, Director of Insight and Assurance at the John Lewis Partnership, to understand John Lewis, you have to go back to its founder, Spedan Lewis and why he created the company as it is. Learn more in this interview with Sarah.

Appraisals: Is There a Better Way?

Appraisals don’t really work, argues Sophie Bryan. “Working in HR you get lots of negative feedback. People complain that they don’t agree with their manager’s rating. They especially resent getting feedback on something that happened long ago, that they are now powerless to correct.”

What If the Boss Made No Decisions?

That was the challenge that Donna Reeves explored with two store managers when she was Director of Group Internal Communications and Engagement Development at Kingfisher PLC. Read Henry’s interview with Donna to learn more.

Supercharge Your Teamwork With Superengagement

What would life be like if work was so engaging that it didn’t feel like work? Henry speaks to Nikki Gatenby, Owner and Managing Director of Propellernet, about the SEO agency’s Superengaged culture.