‘Can the employee and employer serve each other for the greater good – while still being a profitable business?’, asked Simon Lawson in his Masters dissertation. And at Lawsons, a family business that supplies building materials to the London area,...
Henry Stewart has been featured on the Henry Stewart Talks website (not affiliated with us!) with a talk about the importance of celebrating mistakes. “If you ask people what they most like about working for Happy, it’s often about that there is a no blame...
Do you all know the concept of ‘celebrate mistakes’? How many people have celebrated a mistake in the last couple of months? Let’s see if the rest of you can in the next couple of months. This is the Church of Fail. It’s in Brighton and every month they get together...
Do we want people to make mistakes? The answer I generally get to this question is “Yes”, because people recognise that this is how we learn and discover new ways of doing things. If one of your people were to come to an appraisal and say “I’ve made no mistakes in the...
When it comes to mistakes being made, there is more than one way to look at the situation. One of our trainers, Darren Andrews, likes to tell the story of a disastrous course he taught in his first month. He came into the smoothie office to report that it hadn’t gone...
