11 Takeaways From the 2018 Happy Workplaces Conference
In June, Happy hosted our annual Happy Workplaces Conference in London. Here are the top 11 take-aways from the attendees on the day. We were delighted to welcome over 100 people to our sixth annual Happy Workplaces Conference, held at Glaziers Hall in Central London....
How John Lewis Puts the Happiness of its Staff at the Core of its Business
The above is the title for Sarah Gillard’s talk about how the renowned company has refocused itself on the state of mind of their staff. For Sarah, she feels that to understand John Lewis you have to go back to its founder, Spedan Lewis, and why he created the company...Radio 4 Four Thought: Let People Choose Their Managers
I recently spoke on the Radio 4’s Four Thought about letting people choose their own managers, you can find details of my talk below. Below is the script of the talk for Radio 4’s Four Thought, broadcast on 22nd May 2013. Listen to it here As I talked from...Make Your People Happy, Like John Lewis Does
“At the last Board meeting, out of five hours only 20 minutes was spent on the numbers. The rest was spent discussing leadership and people development.” I often ask groups where they have found the best customer service. Two companies stand out and always...
