Transforming the Public Sector 2016
Speaker presentations from the Conference
5 lessons from the 2016 Transforming the Public Sector Conference
Tuesday 9th February, Happy and Epic CIC hosted the 2016 Transforming the Public Sector conference at Kensington Town Hall in London. The conference focused on encouraging change within the public sector to improve staff engagement, happiness, and productivity, with...
Henry Stewart, Happy Ltd – 5 things you can do to give better patient care
Find out the 5 simple things you can do to improve customer service, in this short talk by Henry Stewart.
Speakers from GCHQ – Radical innovation in a key part of UK Government
Members of GCHQ discussed how they are bringing innovation into the department, with a new, radical crowdfunding style system.
Rekha Mehr, MassChallenge UK – How are large organisations like ocean liners?
Rekha Mehr of MassChallenge UK talks about creating change and innovation in the public sector.
Paul Gapper, Happy Ltd – What is mindfulness?
Paul Gapper explains about mindfulness and what it is, in this short video – with an excellent comparison to David Attenborough.
Dom Monkhouse, iomart – Lessons from the Private Sector
Dom Monkhouse of iomart talks about the importance of recruitment, triangulation, and some of his recommended books to read.
Dr Sally Howes, National Audit Office – What does ‘digitisation’ really mean for an organisation?
Dr Sally Howe of the National Audit Office talks about the challenges of digitisation in the private sector in this short video – it’s not just data entry!
June O’Sullivan MBE, LEYF – How to keep your staff happy
June O’Sullivan of LEYF works hard to keep her staff happy, and reveals how she does it.
Brendan O’Keefe, Epic CIC – Advice for re-motivating staff
Brendan O’Keefe talks about how he has re-motivated his staff at Epic CIC using pre-approval, and his ‘hire for attitude’ recruitment policy.
